Product Return Policy:
Carve Sports Inc. strives to provide the highest quality surfboards and customer satisfaction is our number one priority. If you have any question regarding your purchase of one of our surfboards, please contact the dealer where you purchased the board or call us at (760) 650-4321 as soon as possible. If you purchase a board directly from Carve Sports Inc. you should contact us immediately, but in any case not later than five (5) days of delivery to address any shipping issues or damage from transit. Each situation will be evaluated individually and if Carve Sports Inc. determines that return of the board is part of the solution to any issue, Carve Sports Inc. will provide a Return Authorization to you.
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts with you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information:
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number is given on our website:
See what data we have about you if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or look for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.